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Be Early, Win Often How Punctuality Builds Your Sales Reputation. Early vs. Late: A Tale of Two Visits Imagine an installer who has two back-to-back calls. On Monday he battles traffic and shows up 30 minutes late. The customer grumbles, loses confidence, and even cancels the job. By Wednesday he leaves early, plans his route, […]

Oversized Samples = Oversized Confidence Letting the clients feel what they are buying can have an outsized affect on buyer trust. When choosing carpet, tiny swatches can leave buyers uneasy. A 2’×2’ (or larger) sample lets clients spread the material on their floor, see true color shifts in their lighting, and feel the pile under

Uniforms that convert Why looking the part builds trust instantly First Impressions on the Job Picture this: you arrive at a homeowner’s door after a long day’s work. Instead of a crisp, branded polo, you’re wearing a stained T‑shirt and faded jeans. Instantly the client looks uneasy before you’ve said a word. That hesitation is